Legal
The terms and conditions that apply when Precision Survey Technologies Ltd carries out a survey for you.
Precision Survey Technologies Ltd – Terms of Business
These Terms and Conditions apply to the provision of the services detailed in our quotation by Precision Survey Technologies Ltd, a company registered in England and Wales under the number 15009353 whose registered office is at 1 Victoria Road, Berkhamsted, Hertfordshire, HP4 2JT (we, us or Service Provider) to the person buying the services (you or Client).
You are deemed to have accepted these Terms and Conditions when you accept our quotation or from the date of any performance of the Services (whichever happens earlier) and these Terms and Conditions and our quotation (the Contract) are the entire agreement between us.
You acknowledge that you have not relied on any statement, promise or representation made or given by or on our behalf. These Conditions apply to the Contract to the exclusion of any other terms that you try to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
We warrant that we will use reasonable care and skill in our performance of the Services which will comply with the quotation, including any specification in all material respects. We can make any changes to the Services which are necessary to comply with any applicable law or safety requirement, and we will notify you if this is necessary.
We will use our reasonable endeavours to complete the performance of the Services within the time agreed or as set out in the quotation; however, turnaround time might change because of the size or complexity of the job.
All of these Terms and Conditions apply to the supply of any Services unless we specify otherwise.
You must obtain any permissions, consents, licenses or otherwise that is needed to carry out our work at the premises and must provide us with access to all areas which are needed to survey.
If you do not comply with the above, we can terminate the Services and the cancellation or stand-by fees will apply.
We are not liable for any delay or failure to provide the Services if this is caused by the client’s failure to comply with the provisions of this section (Your obligations).
The fees (Fees) for the Services are set out in the quotation and are based on the size, complexity and deliverable amount.
In addition to the Fees, we can recover from you reasonable incidental expenses including, but not limited to, stand-still fee, travelling expenses, hotel costs and other associated expenses.
You must pay us for any additional services provided by us that are not specified in the quotation in accordance with our then current, applicable hourly rate in effect at the time of performance or such other rate as may be agreed between us.
If the surveyor is prevented from working because of reasons that we can’t affect, for example client delays, we will charge £50/hour + VAT for stand-still.
The Fees are inclusive of VAT and are subject to change at any time.
We can withdraw, cancel or amend a quotation if it has not been accepted by you, or if the Services have not started, within a period of 14 days from the date of the quotation (unless the quotation has been withdrawn).
Either we or you can cancel an order for any reason prior to your acceptance (or rejection) of the quotation.
If you want to amend any details of the Services you must tell us in writing as soon as possible. We will use reasonable endeavours to make any required changes and additional costs will be included in the Fees and invoiced to you.
If, due to circumstances beyond our control, including those set out in the “Circumstances beyond a party’s control” section below, we have to make any change in the Services or how they are provided, we will notify you immediately and use reasonable endeavours to keep any such changes to a minimum.
Cancellation fee for cancelled 3D Virtual Tour:
Cancellation fee for cancelled Measured house survey:
We will invoice you for payment of the Fees either:
You must pay the Fees due within 28 days of the date of our invoice or otherwise in accordance with any credit terms agreed between us. Time for payment shall be of the essence of the Contract.
Without limiting any other right or remedy we have for statutory interest, if you do not pay within the period set out above, we will charge you interest at the rate of 8% per annum above the base lending rate of the Bank of England from time to time on the amount outstanding until payment is received in full.
All payments due under these Terms and Conditions must be made in full without any deduction or withholding except as required by law and neither of us can assert any credit, set-off or counterclaim against the other in order to justify withholding payment of any such amount in whole or in part.
If you do not pay within the period set out above, we can suspend any further provision of the Services and cancel any future services which have been ordered by, or otherwise arranged with, you.
All payments must be made in British Pounds.
PST surveyors are not required to undertake a survey in circumstances where they feel uncomfortable, unsafe, or disrespected. In this case, the same-day cancellation fee will apply and we may refuse to revisit the property if the situation is not resolved.
PST surveyors do not survey dangerous structures such as burnt-out buildings, or properties with holes in the floor.
We have the right to reschedule the date of the survey free of charge because of unfavourable weather conditions. Working in heavy rain, strong winds, or snow can be dangerous for a surveyor and can cause damage to scanners.
We do not perform any site clearance – this is the client’s responsibility, to free up the site of obstructing items or dense vegetation.
We have the right to leave a site if the surveyor feels that the equipment is at risk of being damaged or stolen.
If the client decides to terminate the business relationship with us, the client can stop placing bookings with us and no other actions are required.
Our liability under these Terms and Conditions, and in breach of statutory duty, and in tort or misrepresentation or otherwise, shall be limited as set out in this section.
The total amount of our liability is limited to the total amount of Fees payable by you under the Contract.
We are not liable (whether caused by our employees, agents or otherwise) in connection with our provision of the Services or the performance of any of our other obligations under these Terms and Conditions or the quotation for:
You must indemnify us against all damages, costs, claims and expenses suffered by us arising from any loss or damage to any equipment (including that belonging to third parties) caused by you or your agents or employees.
Nothing in these Terms and Conditions shall limit or exclude our liability for death or personal injury caused by our negligence, or for any fraudulent misrepresentation, or for any other matters for which it would be unlawful to exclude or limit liability.
When supplying the Services to the Customer, the Service Provider may gain access to and/or acquire the ability to transfer, store or process personal data of employees of the Customer.
The parties agree that where such processing of personal data takes place, the Customer shall be the ‘data controller’ and the Service Provider shall be the ‘data processor’ as defined in the General Data Protection Regulation (GDPR) as may be amended, extended and/or re-enacted from time to time.
For the avoidance of doubt, ‘Personal Data’, ‘Processing’, ‘Data Controller’, ‘Data Processor’ and ‘Data Subject’ shall have the same meaning as in the GDPR.
The Service Provider shall only Process Personal Data to the extent reasonably required to enable it to supply the Services as mentioned in these terms and conditions or as requested by and agreed with the Customer, shall not retain any Personal Data longer than necessary for the Processing and shall refrain from Processing any Personal Data for its own or for any third party’s purposes.
The Service Provider shall not disclose Personal Data to any third parties other than employees, directors, agents, subcontractors or advisors on a strict ‘need-to-know’ basis and only under the same (or more extensive) conditions as set out in these terms and conditions or to the extent required by applicable legislation and/or regulations.
The Service Provider shall implement and maintain technical and organizational security measures as are required to protect Personal Data Processed by the Service Provider on behalf of the Customer.
For any enquiries or complaints regarding data privacy, you can email: info@precision-surveys.co.uk
Neither of us is liable for any failure or delay in performing our obligations where such failure or delay results from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the party in question. If the delay continues for a period of 90 days, either of us may terminate or cancel the Services to be carried out under these Terms and Conditions.
If you would like to make a complaint, please email info@precision-surveys.co.uk. We will do everything necessary to resolve your complaint.
